Communication … has many different “colours”

Communication is a vital part of the interaction between someone with dementia and their family, friends and carers.  As their condition progresses you may have to use less verbal strategies to communicate.

  • Always approach the person from the front to avoid surprising them
  • Smile and speak clearly and calmly
  • Talk in your normal voice
  • Avoid using “baby talk” voice
  • Keep your sentences short and to the point
  • Always maintain eye contact
  • Avoid sudden movements or dramatic facial expressions
  • Extend your usual form of greeting
  • Avoid saying “Don’t you remember?” or “You remember so and so …”
  • Be patient and wait for a response
  • Don’t try to finish off their sentence, if someone forgets … move on to another topic
  • Avoid contradiction even if the person gets dates, times, locations etc. out of order
  • Above all remember to smile, maintain eye contact and where appropriate use physical contact, such as holding hands or a hug